Square Solutions News Archive
Press Releases
- 11 November 2001 -- TecAlert II installed in shopping centre Maasmechelen, Belgium
- 23 April 2002 --Web Content Management System supplied to Forest of Dean Council
- 1 May 2002 -- Square Solutions forges ahead
- 19 December 2002 - Multi-language Content Management System launch
- 6 November 2003 - TecAlert II using VOIP at Duke of York's shopping centre, London
- 6 June 2003 - TecAlert II for new centre at Fidenza, Italy
- 1 July 2003 -- COMS Content Management System for Pembrokeshire Council
- 1 November2003 -- TecAlert II installed in shopping centre at La Roca, Spain
- 10 December 2003 -- TecAlert II in operation in new shopping centre in Wertheim, Germany
- 12 April 2004 -- Cardiff Council adopts COMS for Intranet site
- 10 January 2006 -- TecAlert II VOIP solutions implemented in Madrid, Spain
TecAlert II VOIP solutions implemented in Madrid, Spain
10 January 2006 - It was announced that work had been completed to install a VOIP based TecAlert system in the La Rozas shopping centre in Madrid. This extended the previous mark 1 product using Nortel Norstar PABX systems with an interface to VOIP technology for new shops added in the second phase of development.
Technologies used include Eicon's SoftIP VOIP software platform and VDSL data networking products. Swissvoice IP10S VOIP telephones are installed in the shops and common areas to enable the control centre to manage and coordinate security.
Cardiff Council adopts COMS for Intranet site
12 April 2004 -- Cardiff Council has implemented the COMS content management system to drive its Intranet site. With some 10,000 users across the Council it provides a portal to a vast knowledge base used to manage Council operations.
The system provides a tightly managed workflow driven publishing cycle empowering users within the organisation to communicate with their peers. With many of the facilities of a document management system, it acts as a repository for information used within all departments allowing better collaboration and coordination. With gateways to the main in house IT systems, it provides a crucial link from the desktop to the technology.
TecAlert II in operation in new shopping centre in Wertheim
10 December 2003 -- It was announced that Square Solution's COMS product has been installed in the new shopping centre in Wertheim near Frankfurt. Working with Seimens PABX technology, the system enables the control centre to contact shop and service area in the centre and to coordinate emergency actions.
TecAlert II installed in shopping centre at La Roca, Spain
1 November 2003 -- Today it was announced that COMS from Square Solutions has been installed in the newly extended shopping centre in La Roca near to Barcelona in Spain. Interfacing with a Nortel Meridian phone system, the COMS product provides the control centre with a comprehensive facility to manage shop security and to coordinate emergency situations.
This upgraded the earlier mark 1 product installed in 1997 which was based on Nortel Norstar phone technology.
Content Management System for Pembrokeshire County Council
1 July 2003 -- Today Square Solutions announced the installation of its COMS Content Management System for Pembrokeshire Council
Square Solutions beat 30 other suppliers tendering for this major website. We won on the quality of the product and our excellent Welsh language facilities. The system will be used to support the Council's public website, their Intranet and in their Contact Centre. The Contact Centre is utilising the ability of COMS to store and organise data allowing rapid retrieval of relevant information; the built in forms package; and the A-Z person/department finder.
TecAlert II Installed in Fidenza Retail Park
Square Solutions provides communication solution
6 June 2003 -- Today Square Solutions announced the installation of its TecAlert II control system in Value Retail's new Italian shopping centre in Fidenza.
Interfacing with a Samsung PABX supplied by Impiati, the TecAlert II provides touch screen technology for the security control to contact the shop and catering units. Alarm and incident management features are provided with full audit trails.
Installation and training took only four days. On site repairs of the computer system will be undertaken by Dell with remote software maintenance by Square Solutions.
TecAlert II Installed in Duke of York Centre, London
Square Solutions provides communication solution
21 November 2002 -- Richard Robinson, Square Solution's MD today announced the installation of its TecAlert II control system in the new shopping centre built on the site of the Duke of York's Barracks in London's Kings Road.
This is the first example of using Voice over IP (VOIP) telephony to link shops and catering units to the guards' control room. Voice is sent using data packets over the standard data wiring and optical fibres routing through switches and hubs, avoiding the need for separate wiring and PABX technology. By locating the VOIP units in multiple locations across the large site, the system is inherently fault tolerant.
Shops can raise alarms using their telephones and these are managed to conclusion through the system. Guards can send a variety of instructions to units to cope with various emergency situations. All information is logged within a database for audit and reporting purposes. The system also doubles as a PABX as shops can contact others on the site using the telephones.
Multi-language Content Management System launch
19 December 2002 -- Square Solutions today announced the launch of its multi language extension to its COMS web content management system.
Richard Robinson announced "Our COMS product lended itself to supporting the requirements to support bilingual operation of Government web sites. After an intense period of development with input from a number of Welsh Councils, we are pleased to launch this facility today".
Square Solutions forges ahead
Square Solutions forecasts new phase of growth
1 May 2002 -- It was announced today by the Board of Square Systems Ltd. that it has embarked on a period of growth and that a key element of this is separating its call centre business from its software solutions business. As a result, Square Solutions Ltd will trade as an independent company developing innovative business software solutions and marketing its software products, TecAlert and COMS and developing IVR and VOIP solutions. Square Systems will be concentrating on expanding its call centre products and consultancy operations.
Richard Robinson, MD of Square Solutions said "we are well positioned with a number of highly innovative products that are now ready for the market. We will be concentrating on selling these products and providing the highest levels of customer care."
Paul Murphy, MD of Square Systems said "We need to concentrate on our core business of supplying expertise and solutions to call centres and will be expanding into this continually growing sector. The key to success is focus and this change in company structure is a natural way forward. "
Web Content Management Solution for Forest of Dean Council
Square Solutions provides content management solution for District Council
23 April 2002 -- Today, Square Solutions announced the installation of COMS, its innovative web content management solution, at the Forest of Dean District Council. Tailored to the needs of E-Government, COMS provides an open ended database solution for managing the complex information needed to link Government to its stakeholders.
Based on Microsoft's SQL Server database engine, the entire web application is contained within a database. This holds the information articles, layouts, images, movie and sound clips together with the business rules that operate the site.
The system incorporate an electronic shop for sale of tourism publications.
Submission of content over the web enables the system to provide a platform for community groups to manage their own content.
The system offers an open platform for the Council to add links to back office systems. The Forest of Dean Council are using this to provide information about business accommodation availability and Council Tax rates.
Square Solutions have developed and implemented the system and helped the Council manage the project from end to end.
TecAlert II Installed in Maasmechelen Retail Park
Square Solutions provides communication solution
24 November 2001 -- Today Square Solutions announced the installation of its TecAlert II control system in Value Retail's fabulous new shopping centre in Maasmechelen in Belgium.
The system links the shop and entertainment units in the retail park to the security control centre. It provides fast one touch communications to handle routine and calls and alarm management facilities to handle incidents.
--------------------------------------------------------------------------------
